Recalls & faults: Ford ZG Escape (2017-20)

Recalls: Ford ZG Escape

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Ford Escape

2016 Ford ZG Escape: driver’s knee airbag and/or side airbags may not deploy

In May 2018, recall campaign 17S06 was issued for Ford ZH Escape vehicles that were built from 1 August 2016 to 27 October 2016. In these vehicles, the airbag initiators within the driver’s knee airbag and/or side airbag modules may be defective. In the event of a collision, the driver’s knee airbag and/or side airbags may therefore not deploy, and this would increase the risk of injury to vehicle occupants. For the VINs of the recalled Ford Escape vehicles, please see PRA 2018/16754.

2018-20 Ford ZG Escape: rear-view camera may not work properly

In August 2025, recall campaign 25S72 was issued for 2018-20 Ford ZG Escape vehicles. Due to an error in the SYNC software, the rear-view camera may not display the rear-view image whilst reversing, or the rear-view image may remain on display after reversing. Additionally, this may cause the infotainment screen to display a blank image, an incorrect language setting, and/or potential inability to perform software updates. If the rear-view camera did not operate as intended while reversing, this could increase the risk of a collision and injury to persons behind the vehicle. For the VINs of the recalled vehicles, please see REC-006401.

Problems and faults: Ford ZG Escape

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Problems and faults: Ford Escape

No troubleshooting information is currently available for the Ford Escape.